‘Human Resources is the backbone of a facility’- Healthcare Administration student interns at JAG-ONE

When Lundia Josue did her internship this past summer in human resources at JAG-ONE Physical Therapy Headquarters in Bridgewater, New Jersey, she was ready for the job – ready because her Caldwell University Bachelor of Science in Healthcare Administration professors had prepared her.

“Human Resources is a very significant part of healthcare that often gets overlooked. I like to think of the HR department as the backbone of a facility because they handle a lot of the ‘behind the scenes’ work,” said Josue, a senior. Among her responsibilities, she screened resumes, helped select candidates for positions, brainstormed ideas, created flyers, and worked with Excel data sheets. “The best part of the internship was getting a chance to grow as a professional, leader and individual, as well as meeting new people,” said Josue, a resident of Rahway.

“My experience was amazing. If I had the opportunity, I would do it all over again…There was never a dull day in the office.” She appreciated learning how to work in an office and with different teams, which helped her become more confident. “The most important thing that I learned is to put yourself out there when it comes to speaking up in meetings, sharing your ideas and networking.”

Josue is grateful for the preparation she received in her academics at Caldwell, especially from Jeffrey Egnatovich, director of graduate studies and program coordinator for the healthcare administration program within the School of Business and Computer Science. “Not only is he a great professor but a mentor and friend as well. He has definitely helped me strengthen my skills and has taught me valuable lessons that I carried with me throughout my internship.”

Ever since she was a child, Josue wanted to work in healthcare. She thought about nursing but after quite a bit of research decided on healthcare administration. “The major is so broad and there is so much that you can do within the field.”

Josue plans to continue her education, pursue a master’s degree and one day become a chief human resources officer of a hospital. “This is a stressful career that requires a lot, but it is also very rewarding. There are so many growth opportunities that can help one become a better leader and individual.”

Josue was recently featured in a TAP into Rahway story on “A Lesson in Community, Connections, and Shared Values: One Rahway Graduate Helped By Another”