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Administration – Full-Time

Believing that diversity contributes to academic excellence and to rich and rewarding communities, Caldwell University is committed to recruiting and retaining a diverse faculty, staff and student body. Candidates from historically underrepresented groups, whose work furthers our diversity and inclusion efforts, and who bring to campus varied life experiences, perspectives, and backgrounds are especially encouraged to apply. Candidates must be willing to support the Catholic Dominican mission of the University.

Caldwell University is a private, Catholic coed four-year university with a strong liberal arts core curriculum that enhances critical thinking and analytical reasoning. Caldwell offers 36 undergraduate and 32 graduate programs, including doctoral, master’s, certificate, and certification programs, as well as online and distance learning options that prepare students for today’s global marketplace. The university has 15 NCAA Division II athletic teams and numerous clubs, fraternities, sororities, and activities on a beautiful 70-acre campus located in the suburbs of Caldwell, New Jersey. Caldwell was founded by the Sisters of Saint Dominic of Caldwell. Its core values of respect, integrity, community, and excellence influence academic and campus life. For more information about Caldwell University, visit caldwell.edu.

Caldwell University is an Equal Opportunity Employer strongly committed to diversity, equity, and inclusion within its community.

Caldwell Summer Academy Program Director (Req.2203)

The Caldwell Summer Academy at Caldwell University seeks a dynamic and experienced Program Director to lead its summer camp programs. This individual will be responsible for overseeing all aspects of programming, operations, staffing, and community relations to ensure a high-quality experience for participants and alignment with the mission and values of Caldwell University. The program runs from June 23, 2025 to August 1, 2025. Job duties include, but are not limited to:

Program Management
– Develop, implement, and evaluate summer camp programs to ensure alignment with educational goals and camper needs.
– Ensure compliance with all licensing and safety regulations, maintaining a strong relationship with regulating bodies and stakeholders.
– Collaborate with program staff to create engaging and diverse activities, emphasizing youth development, creativity, and wellness.
– Provide hands-on leadership in daily camp operations as needed.

Staff Leadership and Development
– Assist in recruiting, hiring, training, and supervising all camp staff, including leadership and program teams.
– Conduct regular staff meetings and training sessions to promote professional development, safety, and program quality.
– Evaluate staff performance and provide constructive feedback to enhance team effectiveness.

Facility and Resource Management
– Work closely with the property management team to ensure cleanliness and operability.
– Work closely with the property management team to manage a written maintenance and safety plan for camp facilities and equipment.
– Monitor the procurement and use of camp supplies and resources, ensuring cost-effectiveness.

Budget and Financial Oversight
– Monitor the summer program budget in collaboration with university leadership.
– Track program income and expenses, ensuring adherence to financial goals and reporting variances as needed.
– Provide weekly updates on registration, attendance, and staffing to university leadership.

Marketing and Community Engagement
– Build and maintain strong relationships with participants, parents, alumni, and community stakeholders.
– Act as a positive representative of Caldwell University to foster trust and community support.

Bachelor’s degree in education, recreation, or a related field; Master’s degree preferred. Experience in youth development, program planning, and risk management. Knowledge of safety regulations, licensing standards, and best practices for camp operations. CPR and First Aid certification (or ability to obtain before the start of the camp season).

Assistant Clinical Supervisor, ABA (Req #2201)

Caldwell University invites applications for a full-time Assistant Clinical Supervisor position in the Department of Applied Behavior Analysis. Reporting to the Director, the Assistant Clinical Supervisor is responsible for collaborating with the Assistant Director of Training in further developing center-wide systems and overseeing their implementation for the Center for Autism and Applied Behavior Analysis. Job duties include, but are not limited to:

– Developing and implementing communication and evaluation systems and overseeing the implementation of these systems.
– Maintaining the center’s manual and administrative policies and procedures.
– Implementing procedures for training graduate graduate assistants/fellows, practicum students, interns, and employees based on empirical recommendations.
– Collaborating with clinical supervisors, assistant director of training, and graduate assistant/fellows on guideline protocols and curriculum needs for learners.
– Analyzing progress of learners, graduate assistants/fellows, practicum students, interns, and employees through data analysis and objective evaluation.
– Providing training to graduate assistants/fellows in their evaluation of graduate practicum students, undergraduate interns, and employees.
– Assisting assistant director of training with assignments of graduate students to learners and scheduling requirements based on learner’s needs.
– Providing scheduling recommendations to the assistant director of training based on learner needs.

A Master’s Degree in Applied Behavior Analysis or related area, special education certification, board certification in behavior analysis, and prior assistantship completion is required. Candidates must be willing to support the Catholic Dominican, liberal arts mission of the University.

Applicants must submit a resume, cover letter specifying position, a list of three professional references including complete contact information.

Assistant Director, Training – ABA (Req #2200)

Caldwell University invites applications for a full-time Assistant Director, Training who will be responsible for developing center-wide systems and overseeing their implementation for the ABA Center. Job duties include, but are not limited to:

– Develop center-wide training, communication, and evaluation systems and oversee its implementation.
– Develop and maintain the Center’s manual on administrative policies and procedures
– Develop procedures for staff training based on empirical recommendations.
– Collaborate with faculty members and graduate assistants on guidelines, protocols, and curriculum needs for learners.
– Analyze progress of learners, graduate assistants, and instructors through data analysis and objective evaluation.
– Provide training to graduate assistants in their evaluation of graduate practicum students, undergraduate interns, and employees.
– Assist faculty members with team assignments.
– Assist faculty members with conducting research.
– Provide scheduling recommendations to the Office Assistant based on learner needs.
– Develop and follow all CAABA protocols and policies.

A Master’s Degree in Applied Behavior Analysis or related area, special education certification, board certification in behavior analysis, and prior assistantship completion is required.

Applicants must submit a resume, cover letter specifying position, a list of three professional references including complete contact information.

Bi-lingual Admissions Counselor (Req.2188)

Caldwell University invites applications for a full-time Counselor for Bilingual Undergraduate Admissions. This is a grant-funded position through October 1, 2026. Reporting to the Director of Admissions, the Admissions Counselor represents the Admissions Office at various events, processes, and reviews applications for admission, and communicates with students and parents regarding the admissions process. This position will specialize in multicultural and STEM recruitment initiatives. Job duties include, but are not limited to:

  • Attending college fairs and individual school visits at high schools and community colleges.
  • Attending and assisting with admissions activities for campus events.
  • Reviewing applications; making general acceptance decisions and referring candidates and denials to the Director. Inputting evaluation and student information into the database. Maintaining accurate and up-to-date information on systems.
  • Corresponding with prospective students regarding admission applications via telephone, e-mail and written communication. Answering inquiries and interviewing prospective students.
  • Maintaining up to date knowledge of University academic programs, support services, financial aid and billing procedures.
  • Managing all facets of special student categories (i.e. multicultural, STEM, international, music/art programs, health affiliation, dual degree, honors program).
  • Meeting with and conducting tours for parents and students.
  • Prospective student, applicant and inquiry data entry.
  • Developing relationships with high school counselors, parents, and prospective students.

Bachelor’s degree required. One to two years of effective experience is preferred. Must be available to work evenings and weekends. Must have a valid driver’s license and be available to travel during peak recruiting times. Must also be fluent in both English and Spanish.

Assistant Director, Student Engagement (Req.2196)

Caldwell University invites applications for an Assistant Director of Student Engagement. Reporting to the Director of Student Community Engagement and Involvement, this individual will be responsible for planning, organizing, and implementing evening and weekend programming; student organization management, support to the New Student Orientation program along with administrative responsibilities.

Student Organization Management:

  • Providing direct supervision and support to over 35+ active student organizations including support to advisors.
  • Assisting student organizations in the planning and implementation of club-sponsored events and programs, including reserving rooms, submitting catering, media requests, and work orders.
  • Conducting leadership training and development for student leaders along with student leader transitioning.
  • Assisting the Director with Student Government Association supervision, support and services.
  • Maintaining student organization financial requests and club budgeting oversight.

Programming:

  • Assisting the Director with campus-wide planning, organizing, and supervising of student programs, events, and off-campus activities including evening and weekend programming.
  • In collaboration with the Director, developing and implementing a calendar of Commuter specific programming and resources in addition to direct support of the Commuter Student Association.
  • Collaborating on programming efforts with various campus partners including but not limited to Athletics, Dining Services, and Campus Ministry.
  • Assisting Director in executing campus wide student engagement and supervising major campus programs including New Student Orientation, Welcome Week, Global Thanksgiving, etc.
  • Providing weekly student engagement opportunities in the Student Center and throughout campus.
  • In collaboration with others, creating and promoting multicultural programs, events, and celebrations.
  • Assisting the Office of Residence Life and Resident Assistants with collaborative programming.

Administrative Responsibilities:

  • Completing administrative responsibilities as assigned to support office functions including but not limited to contract review, financial paperwork, and vendor relations.
  • Serving as the director supervisor to office Student Workers and Work-Study Program.
  • Compiling bi-weekly assessment and survey data for Student Engagement.
  • Directly overseeing office marketing efforts including but not limited to the Weekly Cougar Connect Newsletter, social media and flyer approvals.

New Student Orientations:

  • Supporting the Director in the recruitment, planning and execution of New Student Orientation program including Overnight Orientation, Parent Orientation, Transfer and International Orientation and coordinating the First-Year student trip.
  • Providing additional support in managing and training Orientation Leaders.
  • Assisting with post-New Student Orientation survey data and reporting.

Other:

  • Serving On various university committees and task forces as required and participating in university wide programs, events and discussions.
  • Maintaining an active and involved presence in campus community

Bachelor’s degree plus one to two years of effective experience is required. Must be available to work evenings and weekends as needed. Optional on-campus housing can be provided with serving in an on-call rotation.

Assistant Registrar (Req.2195)

Caldwell University invites applications for an Assistant Registrar. Reporting to the University Registrar, this position is responsible for providing excellent customer service to all who enter or contact the Center for Advising, Registration, and Enrollment Services, while supporting all functions related to the Office of the Registrar.  Job duties include, but are not limited to:

  • Providing student services, including processing of student registrations, add/drops, withdrawals, internships, tutorials/independent studies, incomplete grades, enrollment verifications, preparation of transcripts, grade entry, diploma disbursement, change of personal information and other records management functions. Escalating issues as needed.
  • Applying University policies and procedures and acting in compliance with FERPA.
  • Assisting with services applicable to the Caldwell University transfer student population.  Perform accurate data entry of transfer and prior learning credit. Coordinating transfer credit award and evaluation between admissions and advisors. Following through with counselors on credit evaluation discrepancies and ensure that these discrepancies are addressed.  Assisting with notifying NJ Transfer of new equivalencies established by our Deans & Chairs.
  • Creating, managing and implementing academic course offerings for Fall, Winter, Spring, & Summer courses, as well as all corresponding subterms. Ensuring accurate postings, course controls, inputting and maintaining course changes/additions; coordinating with Department Chairs on all necessary changes. Thoroughly review course offerings for pattern inconsistencies. Following up with department chairs on a regular basis to troubleshoot issues.
  • Notifying students of course cancellations. Working with departments to ensure proper registration into controlled courses.  Tracking and implementing approvals for undergraduates to enroll in graduate courses.
  • Assisting with academically advising students within the bounds of Registrar related functions; meeting with students one on one to review transfer credit, academic planning, and degree progression as needed.
  • Compiling queries and reports for academic department Chairs, Deans, the Office of the Vice President for Academic Affairs and other student services areas, as necessary.
  • Serving as the representative to the campus community on degree audits and registration policies, including hosting tables at events such as, but not limited to, Freshman and Graduate Orientation, Bi-Annual Career Fair, Salute to Grads, etc.
  • Assisting with the evaluating and transferring of student data from the Registration Module to the Advising Module: including changes of majors, advisors, course substitutions, waivers. etc.
  • Assisting with the grade collection process for mid-term and final grades.
  • Reviewing new student files to ensure all required documentation has been received and update student records accordingly. Placing holds and notify students as per policy and procedure.
  • Assisting with Commencement and related duties (must work Commencement each year).
  • Assisting with the annual purge of records in compliance with the retention schedule.
  • Assisting in the scheduling of classroom space through Astra. Assigning rooms and maintaining room requests in conjunction with the Registrar.
  • Tracking and processing “Course at Another Institution” approval forms for award of credit.
  • Keeping current with best practices related to student records, registration and services.

Bachelor’s Degree required and experience working in a higher education setting preferred. Familiarity with course scheduling and transfer entry. Strong technological experience as coding must be applied to various courses to control registration enrollment. Occasional evening and weekend work is required.

The ability to be detail-oriented and manage and prioritize multiple responsibilities. Must be proficient in Microsoft Office applications such as Word, Excel, PowerPoint and data entry and data interpretation. Must be available to work commencement annually.

Registration Services Assistant (Req.2194)

Caldwell University invites applications for a Registration Services Assistant. Reporting to the University Registrar, this position is responsible for providing excellent customer service to all who enter or contact the Center for Advising, Registration, and Enrollment Services, while supporting all functions related to the Office of the Registrar and serving as the primary contact for issuing transcripts, enrollment verifications, incomplete grade changes, and processing registration. Job duties include, but are not limited to:

  • Providing a high level of customer service to all who enter or contact the Center for Advising, Registration, and Enrollment Services. Gathering information to understand and evaluate the needs of the person(s) being serviced. Interpreting relevant policies and procedures to determine the best course of action. Resolving problems to the fullest extent possible, escalating issues as needed. Monitoring common email inboxes and taking appropriate action in a timely manner, as needed.
  • Applying University policies and procedures and acting in compliance with FERPA.
  • Providing student services, including the processing of student registrations, add/drops, withdrawals, internships, tutorials/independent studies, incomplete grades, enrollment verifications, preparation of transcripts, grade entry, diploma disbursement, change of personal information, and other records management functions.
  • Producing and tracking unofficial/official transcript orders & requests, enrollment verifications, & loan defaults daily. 
  • Tracking and maintaining incomplete grades and ensuring grade entry is completed by following up with appropriate Chairs and Deans. 
  • Assisting with the annual purge of records in compliance with the retention schedule.
  • Reviewing new student files to ensure all required documentation has been received and update student records accordingly. Placing holds and notify students as per policy and procedure.
  • Assisting with Commencement and related duties (must work Commencement each year).
  • Assisting with the entry and adjustments of course schedules in the SIS and effectively communicating information to Chairs, Faculty, and other College staff as necessary.
  • Performing office support duties which may include scanning documents, distributing and processing mail.

Knowledge equivalent to a high school education plus a minimum of two years of effective experience. Proficient use of computer applications. The ability to be detail-oriented and manage multiple priorities.

Director, Facilities (Req. 2191)

Caldwell University invites applications for a full-time Director of facilities. Reporting to the Vice President for Administration and Operations, the Director will oversee the day-to-day operations of campus facilities. The ideal candidate will be a hands-on, highly organized, and detail-oriented professional with successful experience managing and motivating staff as well as a proven track record in planning and overseeing custodial, grounds, maintenance, and repair projects. The Director must have experience working in facilities functional areas. Job duties include, but are not limited to:

– Conduct regular inspections of campus facilities to identify maintenance needs and potential safety hazards. Ensure regular preventative maintenance inspections and service.
– Oversee repairs and maintenance, including HVAC, plumbing, electrical, and carpentry work.
– Oversee custodial supervisor and cleanliness of all campus facilities.
– Oversee groundskeeping staff.
– Oversee office assistant responsible for scheduling vendors, managing work order requests, processing invoices, coordinating work schedules, ordering supplies, liaising with HR and Payroll, and other duties as assigned.
– Select and manage vendors for agreed-upon major maintenance and repair services that cannot be performed in-house.
– Assist in the ongoing identification of capital needs and participation in the annual repairs and renewals plan as well as help to execute approved capital projects.
– Prepare and manage the facilities budget, ensuring efficient resource allocation within the approved budget or as approved.
– Ensure compliance with all safety regulations and standards, including mandating required staff training.

Bachelor’s degree or equivalent in Facilities Management, Engineering, or a related field is preferred. Experience in developing and implementing capital improvement plans and with energy management and sustainability initiatives is required. Fluent Spanish is preferred.

Director, Field-Based Education (Req.2186)

Caldwell University invites applications for the position of Director of Field-Based Education. Reporting to the Department Chair of the Education Department, this position oversees and manages all field operations related to clinical internship placements. The Director consults with students to arrange field placements, modifies forms, as necessary, and monitors student field placements once initiated.  The Director is accessible to students and field agencies (schools and/or districts) in all aspects of the field placement process and acts as the liaison between the university, the field agency, the clinical teacher, the clinical supervisor, and the student. Job duties include, but are not limited to:

  • Developing, implementing, and overseeing all student clinical internship field experiences related to the Education Department.  This responsibility includes the identification of quality placements in diverse settings, at various stages of candidate development. 
  • Maintaining contact with cooperating teachers and university supervisors to address any candidates who are not meeting the minimum requirements for recommendation for certification.
  • Conferring with the dean to develop the annual operating budget for field-based instruction.
  • Serving as the certification officer for the university.  The position requires current knowledge of New Jersey Office of Licensing regulations pertaining to New Jersey certifications, the evaluation of student credits and credentials, and the verification of candidate recommendations to the New Jersey Office of Licensing.
  • Monitoring the development of the student application process, verifying student eligibility to The School of Education, and certifying candidate applications to the NJDOE.
  • Collaborating with various university chairpersons/deans to ensure understanding of new policies, procedures, requirements, standards, etc.  The Director disseminates such information as necessary to appropriate parties.  
  • Developing and conducting semi-annual professional development sessions for field placement clinical teachers and clinical supervisors. The Director submits requests for appropriate payments and fees made to clinical teachers and supervisors and oversees recordkeeping processes related to field experiences.
  • Maintaining established reporting systems and the generation/development of annual data reports in compliance with New Jersey Department of Education requirements, federal Title II reporting, and the Council for the Accreditation of Educator Preparation (CAEP), in support of the university’s Department of Education needs. 
  • Working with the Department Chair to develop an annual operating budget for field-based Instruction.
  • Advising undergraduate and/or graduate students in the School of Education.
  • Working with Co-CAEP Coordinator to prepare accreditation reports and ongoing compliance with CAEP Standards.

A Master’s degree in Education and New Jersey Department of Education certification as well as a minimum of three years of effective P-12 experience in education. Relevant experience supervising teachers and placing students in field experiences needed, and with university/school partnerships is anticipated. Candidates with a Doctoral degree preferred.

Junior Graphic Designer (Req.2185)

Caldwell University is inviting applications for a full-time Junior Graphic Designer position. Reporting to the Asst. Vice President of Marketing & Communications, the Junior Graphic Designer will be responsible for the design and production of print and digital materials as needed University-wide, as directed by the Vice President of Enrollment Management & Communications and Asst. Vice President of Marketing & Communications. This individual will collaborate across multiple departments to execute multi-channel marketing and communications campaigns with varying goals. This individual will oversee the maintenance of the University’s digital library, which includes photos, videos, social media assets, branding assets and other types of media. The Junior Graphic Designer will be a key member of the Marketing & Communications team who will participate in a broad range of design projects from concept to completion. Job duties include, but are not limited to:
-Serving as the primary graphic designer for Caldwell University, taking on projects that include but are not limited to flyers, postcards, booklets, rack cards, digital ads, social media graphics, email graphics, web graphics, Microsoft Office templates, etc.

-Establishing and maintaining the University’s digital library to ensure assets are up-to-date, relevant and on brand.

-Serving as a contributing member of the Marketing & Communications team, effectively taking direction and offering design solutions that can elevate the existing Caldwell University brand.

-Contributing to the planning and development of Caldwell University’s social media content calendar for current platforms (Facebook, Instagram, LinkedIn) and future platforms.

-Quick mastery of Caldwell University’s branding and style guidelines in order to ensure that all online efforts and messaging are consistent with the values, aesthetics and voice of the University.

-Participating in the evaluation of campaign analytics as they relate to ROI.

A bachelor’s degree (B.A. or B.F.A.) in graphic design, fine arts, graphic arts, or similar is required. Candidates should have 1-3 years of graphic design experience. Advanced level of Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat) is essential and working knowledge of Canva is a plus.

Instruction & Assessment Librarian (Req.2156)

Caldwell University invites applications for a full-time Instruction & Assessment Librarian. Reporting to the Director of the Jennings Library, the Instruction and Assessment Librarian will coordinate the Information Literacy Program, foster student learning and promote information literacy across the curriculum. The Instruction and Assessment Librarian will also use assessment procedures to ensure a consistent and effective Information Literacy Program.  Job duties include, but are not limited to:

  • Coordinating the Information Literacy Program by designing, planning, organizing, implementing, and assessing information literacy education and initiatives.
  • Assisting in developing and implementing strategic and operational plans for the Information Literacy Program.
  • Providing vision and leadership on information literacy concepts, trends, pedagogies, and assessment. Actively cultivates new and/or maintains existing partnerships with departments across campus. Serving as liaison to academic departments as assigned.
  • Designing services to support the curricular, research, and information needs of students and faculty.
  • Planning and conducting assessment of evolving user needs and adapting services appropriately.
  • Providing in-person and virtual reference services, including in-depth research employing a combination of print and electronic resources to consult/aid/assist students, faculty, and staff.
  • Creating and updating library publications, including LibGuides, which foster the development of information literacy skills and competencies.
  • Providing point of need instruction to students, faculty, and staff and teaching classes as needed in conjunction with a team of librarians.

Masters degree in Library and/or Information Science from an ALA-accredited institution plus one to three years of effective academic library experience required. The position also involves covering one evening shift per week and Saturday on weekend staff rotation.

Assistant Director, Residence Life (Req.2154)

Caldwell University invites applications for a full-time Assistant Director of Residence Life. Reporting to the Assistant Vice President of Residence Life, the Assistant Director is responsible for assisting with providing leadership and management of a comprehensive residential life program designed to meet the needs of our diverse residential population. The Assistant Director supports the administration and operations during the academic year and assists with the coordination and management of the day to day on-site summer conference season in the Residence Halls. This is a live-in position with on-call responsibility and some nights, weekend and holidays work. Job duties include, but are not limited to:
-Assisting with the management of the administration of on-campus residence halls with a total population of up to 600 students in traditional and suite style buildings. Assisting AVP with the development and management of a future Faculty in Residence (FIR) Program, Living Learning Communities (LLCs) and special interest housing. Ensuring that rooms are ready prior to student move-in and coordinating Residence Hall opening and closing.

-Assisting the AVP with the hiring, training and supervising Resident Assistants (RAs), Graduate Hall Directors (GRDs), Office Assistants, and Summer Conference Assistants. Developing and administering staff training and ongoing in-service and education for residence life staff.
-Managing the Residential Programming Model and supervising, supporting, and attending educational programs and activities sponsored by the RAs. Planning and conducting large scale department programs for all residents. Collaborating with other campus offices to bring additional resources to the residence halls.
-Providing on-call response, direction, and support to the GRD on duty in managing crisis situations; responding on-site to crisis situations when necessary and/or appropriate. Managing follow-up of crisis situations and referring incidents as appropriate. Serving as a hearing officer and adjudicating violations of the C-Book and Residence Life Handbook using Simplicity Advocate Student Conduct software.
-Assisting with housing, facilities, and safety operations. Maintaining ongoing contact with Campus Safety and Campus Facilities. Reporting and following up on maintenance work orders and supporting resident initiatives for facility improvement. Conduct ongoing walk-throughs and work with the appropriate office to mitigate concerns.
-Educating students regarding residence hall policies, procedures, and health & safety standards and coordinating monthly health & safety inspections and follow up with residents on any areas of concern identified by RAs. Ensuring students uphold all policies, procedures, and standards. Maintaining student conduct records. Serving as a conduct hearing officer, making referrals on conduct matters to AVP as necessary. Providing individual and small group advising and roommate mediation as needed. Must be able to appropriately maintain confidentiality and boundaries.
-Assisting the AVP with managing occupancy, analyzing data, and preparing reports to support the continuous development of housing operations. Managing the housing selection process and room assignment for each resident for billing and placement utilizing Jenzabar EX and Simplicity Residence Hall software. Maintaining the inventory of furniture and equipment within the residence halls, assessing and reporting damage to individual rooms and common areas, and administering the Residence Hall agreement and the damage billing process.
-Assisting the AVP with the coordination and management of the summer conference program for all internal and external summer events. Assisting with providing on-site management for external summer conference programs. Ensuring rooms are ready prior to arrival, overseeing room check-in and check-out process, and addressing requests for room changes, cancellations, etc. Assisting the AVP with hiring, training, and supervising summer conference assistants, who serve as resident advisors and provide assistance to the academic programs.

Bachelor’s degree is required. Master’s degree preferred. At least two years of professional full-time experience in the areas of housing/residence life/conference services at a school or post-secondary institution or equivalent is required. Experience responding to crises and emergency situations is essential. Experience in training, selecting, and supervising student staff is also required. Must be proficient with Microsoft Word, Excel, and PowerPoint. Familiarity with Jenzabar EX, Simplicity Advocate and Residence, or similar student management system is a plus. A valid driver’s license is preferred.

Technical Support AV Coordinator (Req.2151)

Caldwell University invites applications for a full-time Technical Support AV Coordinator. This position is scheduled to work from 1pm to 9pm. Hours may be adjusted for events and include weekend events. Reporting to the Manager of Technology Support Services, the Technical Support AV Coordinator is responsible for troubleshooting and resolving technical issues, and training and assisting faculty and staff with AV equipment needs. Job duties include, but are not limited to:
Respond to customer inquiries, troubleshoot, and resolve technical issues:
-Diagnose and troubleshoot software and hardware problems.
-Provide timely and accurate customer feedback.
-Ensure customer satisfaction by providing excellent customer service.

Assist in the creation and updating of technical documentation and manuals.

Event Coordination:
-Receive, evaluate, and coordinate event requests.
-Consult with Faculty and Staff to determine objectives and requirements for events such as meetings, conferences, and orientations.
-Function as primary point of contact during specific events.
-Manage and assist with equipment setup and breakdowns of events.
-Schedule student media technicians to assist with events during and outside business hours

Maintain weekly inventory and inspection of all audio-visual equipment.

Associate’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience required. 1-2 years of experience in IT support, or a related role. Understanding of Windows and Apple operating systems, Google Workspace, Apple device manager/JAMF, Zoom and AV equipment management. Familiarity with Active Directory and basic user account management. This position may include evenings and weekends. This position may include evenings and weekends.

Graduate Admissions Counselor (Req. 2129)

Caldwell University invites applications for a full-time Graduate Admissions Counselor. Reporting to the Vice President of Enrollment Management and Communications, the Graduate Admissions Counselor is responsible for recruiting and interviewing prospective students and developing program presentations. The Counselor will also be responsible for maintaining contact with various business organizations, law enforcement agencies, community colleges, school districts, and other community organizations. Job duties include, but are not limited to:
-Spending at least 50% of the time on recruitment activities; including but not limited to; planning and attending online, on and off-campus recruitment events such as graduate education fairs, corporate recruitment functions, networking opportunities, information sessions and other initiatives that will contribute toward building a pipeline of prospective adult students.
-Engaging prospective students through various means of ongoing and regular communication; phone, email, text, and social media as appropriate. Conduct preliminary interviews with prospective students.
-Providing visitors and walk-ins with exceptional service and personal attention while answering questions, filling out paperwork, and establishing student records as needed.
-Preparing and submitting monthly recruitment reports to the VP for Enrollment Management.
-Maintaining up-to-date knowledge of college academic programs, support services, financial aid, and billing procedures.
-Reviewing applications and transcripts in order to recommend admissions decisions.
-Ensuring sufficient catalogs, view books, and materials are available for mailing, open houses and organizational events.
-Being available to work occasional evening and weekend hours.

Bachelor’s degree plus three years of effective experience in recruitment or sales.